Easy pricing. Instant care.

Fees apply for our general practitioner services that aren’t covered by provincial governments. That being said, fees may not apply if you have benefits coverage through your insurer or employer.

In Quebec, Maple works with private doctors or nurse practitioners practicing outside of RAMQ in our direct-to-patient services.

We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.

Our online medical consultations and memberships are covered under many existing private healthcare plans, including Healthcare Spending Accounts. When you purchase a visit or membership, we send you an email receipt, which you can submit to insurers for reimbursement if this is something that’s available to you.

When you request a consultation through Maple, we’ll first advise you of the cost of the visit before connecting you with a physician. You won’t be charged until your consultation is complete.

If a doctor or nurse practitioner receives your request and doesn’t believe they can help you on Maple, you’ll be notified right away and your credit card won’t be charged.

For a membership purchase, your payment card will be charged immediately.

The Collège des médecins du Québec (CMQ) has issued standards around the necessary conditions for carrying out virtual care encounters. As a result, physicians practicing virtual care in Quebec must first clearly determine whether a situation is compatible and appropriate for a virtual care assessment. If the physician cannot provide care, they may choose to reject the consultation, in order to be compliant with guidelines.

If a provider begins your consultation and determines you require in-person assessment, the physician will guide you on next steps. Please note additional fees will be applied by the clinic for their services.