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See an online doctor in Burnaby within minutes

Get direct access to Burnaby online doctors and nurse practitioners who are ready to provide on-demand care for you and your family.

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  • Prescriptions available at a provider's discretion
  • Speak to a doctor or nurse practitioner
  • 24/7 availability
  • Get connected in minutes

Trusted by millions of Canadians

  • 4.8 rating30K+ App Store reviews
  • 4.6 score5K+ Trustpilot reviews

Why pick Maple over a walk-in clinic?

Finding reliable medical care shouldn’t mean long waits. Maple makes it easy to skip the walk-in clinic line and get the care you need, wherever you are.

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Connect with an online doctor or nurse practitioner through message or video call, so you can get virtual care from wherever you are 24/7.

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All of Maple’s online doctors and nurse practitioners are Canadian-licensed. From diagnosing common conditions to providing prescriptions and medical notes, they’ll handle your health concerns without the need to step into a walk-in.

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Need medication? After your consultation, Maple will send your prescription to the pharmacy of your choice for fast pick-up or have it delivered straight to your door – no extra visits required.

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Our network of Canadian-licensed doctors and nurse practitioners is here for you.

Golbarg Araghi

Family Physician

Dr. Araghi has been practicing medicine for 17 years. She graduated from McGill University medical school in 2002 and completed her family medicine residency at the University of Toronto. She did a fellowship in low risk obstetrics shortly after graduating. She has been practicing since 2004 and has provided care for patients of all ages. She is a great addition to our team!

Jonathan Clayton

Family Physician

Dr. Clayton practices family medicine in urban and rural areas, emergency care, and hospital care in New Brunswick. He is also an expedition physician. Dr. Clayton holds a Bachelor of Science with distinction from the University of New Brunswick and a Doctor of Medicine from Memorial University, where he made the Dean's list.

Paul Cusack

Family Physician

Dr. Cusack has been practicing Family Medicine in Charlottetown for the past 15 years. He also works in a busy walk-in clinic two days a week and heads up to the Surgical Assist group at the Queen Elizabeth Hospital in Charlottetown.

Michael Verbora

Family Physician

Dr. Verbora practices family medicine in Toronto and specializes in student health. He received his Bachelor of Science with Honours from the University of Windsor, his Masters of Business Administration from Odette School of Business, and his Doctor of Medicine from the University of Western Ontario. Dr. Verbora completed specialty training at the Toronto Western Hospital while acting as the OCFP (Ontario College of Family Physicians) Chair of the Residents Committee.

Joe Fragapane

Family & ER Physician

Dr. Fragapane practices Emergency and Family medicine for the Cree Nation in the native territories of the James Bay Quebec. As a physician, he mainly focuses in emergency rural medicine and pediatrics. His practice is broad, encompassing complex medical as well as psycho-social issues, in the isolated regions of northern Quebec with difficult access to diagnostic testing and specialized services. He graduated from McGill Medical School in 2012 and from the Faculty of Electrical and Computer Engineering in 2005.

Mazin Yousif

Family Physician

Dr. Yousif completed medical school in Baghdad, Iraq in 1998. He practiced until 2005 then moved to Canada where he has practiced in Newfoundland from 2007-2009 then Ontario from 2009 until now.

Why Canadians love Maple

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.
—Google Play Store

Saved me hours waiting in the ER.
—Vanessa, Trustpilot

Fast and effective tool for getting a diagnosis and prescription.
—Katie, Google Reviews

The doctor willingly took the time to explain things to me.
—Diana, Google Reviews

Very easy to book a therapist and get appointment receipts.
—Heather, Trustpilot

Frequently asked questions

Maple 101

Maple is a virtual care platform that connects you with doctors and other healthcare providers via text, audio, or video. After you log in to your Maple account, you can request an online consultation.

Consultations work similarly to in-person appointments — the doctor can complete an assessment by asking questions about your symptoms, going through your health history, and determining what treatment is right for you. If they think your condition is more serious, they may tell you to go to a clinic for an in-person examination.

As a Maple member, you get 24/7 access to virtual primary care online and more. You can connect with our network of providers via text, audio, or video call within minutes.

Pricing and Payment

Our membership costs $79.99/month and covers virtual care for patients and their families, including the primary account holder's spouse and any dependents.

For patients in eligible provinces, our membership includes:

  • Access to daily primary care provider visits: One daily visit with a primary care provider for each family member in their household.
  • Paediatric care: Covered paediatric primary care visits, available by appointment.
  • Second medical opinions: access to a network of experts for a second opinion if diagnosed with a complex condition (e.g. cancer).
  • Personal Health Check-Ins: A series of personalized, evidence-based proactive care screenings to maintain and improve health.
  • iCBT courses: Access to iCBT (internet-based cognitive behavioural therapy) self-assessment and courses.
  • Access to specialists in eligible provinces: Easy access to specialists on Maple within days, not months. No referral is needed.
  • Specialist referrals in eligible provinces: Ability to be referred to a physician specialist for in-person care, if needed.
  • Credit discounts: An $80 credit per month to be applied to a Maple specialist visit.

Please note that our membership cannot be combined with other offerings, such as private insurance coverage and provincial programs, where available. In some cases, membership fees can be covered by a Healthcare Spending Account (HSA) — check with your HSA provider for more details.

We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.

Security and Privacy

At Maple, we proudly prioritize privacy as a cornerstone of our virtual care services. We strictly adhere to privacy and healthcare legislation in Canada, such as PIPEDA and PHIPA regulations, to ensure patients' personal and health information remains completely private and safeguarded.

Our policies and consent processes are designed to be simple and easily understood, empowering individuals with control and a clear understanding of their healthcare journey. When using our services, a patient’s session is protected by a comprehensive security infrastructure and stringent data policies.

Patients also retain full control of their personal health information, medical records and test results at all times. Our approach is reinforced by consultations with leading experts, guaranteeing comprehensive policy frameworks that are reviewed at a regular cadence.

All providers delivering healthcare through Maple are licensed in Canada and governed by their licensing regulatory colleges, and in all instances, must act in accordance with the governing principles set out in the telemedicine policies of each medical regulator in the applicable province.

Regulators across Canada support and recognize the value of services like ours, and the way in which they can benefit patients, physicians, and Canada’s broader healthcare system by improving access to care and increasing efficiencies in the delivery of care.

About Burnaby Online Doctors

Maple is the trusted online doctor resource providing convenient 24/7 virtual care. Talk to Canadian-licensed primary care providers, like doctors, nurse practitioners, and specialists within minutes by phone, video, or text and get your common health issued address quickly and easily with free prescription delivery. Treat concerns like cold and flu symptoms, allergies, skin rashes, and more, and know you are always getting an online doctor appointment with a high level of care.

Wait times to see a doctor online in Burnaby on Maple are usually a few minutes. We offer access to doctors and nurse practitioners 24 hours a day in Burnaby.

Simply log into Maple, click "Get care", list your symptoms, and get connected with a Canadian-licensed doctor or primary care provider in no time.

Looking for an online pharmacy in Burnaby? Our online doctors can fill prescriptions at their discretion, which can be sent directly to your local pharmacy or delivered to your home address.

Yes, you can access a virtual doctor or nurse practitioner through Maple no matter what Canadian province you are in, you’ll just need to update and confirm your location in the app before you get care. If you want to use your health card, you’ll need one for the province you’re seeking virtual care in.

If you're travelling outside Canada and need care, you can speak with one of our healthcare professionals, but we can't provide a prescription unless you are within Canada.

Whether you're in Burnaby, Vancouver, or Toronto, virtual care is particularly important in the Greater Vancouver Area because it’s a large city with lots of neighbourhoods. It can sometimes be difficult to see a family doctor or get urgent care if there’s a shortage of hospitals or clinics nearby. On the other hand, in the cities, wait times for emergency departments and walk-in clinics can be hours. With Maple, you can get an online doctor appointment in Burnaby quickly and easily, so it's less time wasted with peace of mind you’re getting a high level of service.

Yes you can. Our Maple doctors can provide a prescription and fill it online for Burnaby residents, however prescriptions are given at the providers discretion and we do not prescribe narcotics. With Maple membership you can get online prescription refills delivered right to your door. So that means skipping the wait at your family doctor's office, and at the drugstore.

BC and Burnaby residents wait an average of 23.2 weeks to see a specialist for necessary medical attention. With Maple, you can talk to a wide variety of specialists in days without a referral, and you can see them from the comfort of your home.

You can see dermatologists, online therapists, and endocrinologists. It’s quick and easy to book and see a specialist online in British Columbia.

Yes, you can get a prescription refill online or request a sick note during your virtual doctor appointment in Burnaby.

To get an online doctor’s note in Burnaby, you will need to provide your personal health information, like your symptoms and details of your request in the notes section. Doctors can provide medical notes for work, school, or short absences at their discretion. You’ll get a digital copy of the sick note with the doctor’s signature and contact information.

With Maple, no referral is needed to see most of our specialists. All you need to do is click “Get care”, select the specialist you’re looking for, and book a virtual doctor’s appointment at a time that’s convenient for you.

With health-care providers that are all Canadian-licensed, Maple provides same level of service you would get from a regular appointment with a doctor or nurse practitioner, with the added benefit of having access to specialists online too. Lots of our returning patients started out searching 'online doctor Burnaby' and now use Maple for the majority of their families healthcare needs.

Do you need medical care today?

Trusted, experienced doctors and nurse practitioners are ready to see you.
Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.