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Skip the Greater Vancouver walk-in clinic wait — get virtual care instead

Fast-track your doctor's visit. Our Canadian-licensed doctors and nurse practitioners are ready to see you on your phone, tablet, or computer in a matter of minutes, 24/7.

  • Keefer Walk-In and Medical Clinic

    • Walk-in clinic
    • 118 Keefer St, Vancouver, BC V6A 1X4
    • Open - Closes 5pm
  • VyCare Medical Clinic

    • Medical clinic
    • 3587 Kingsway, Vancouver, BC V5R 5L9
    • Open - Closes 5pm
  • South Vancouver Medical Clinic

    • Medical clinic
    • 350 SE Marine Dr, Vancouver, BC V5X 2S5
    • Open - Closes 6pm
  • Maple

    Recommended
    • Virtual care
    • Anywhere
    • 24/7
    • Over 1 million5-star in-app reviews

Need a doctor? Talk to one online in minutes.

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Why pick Maple over a walk-in clinic?

Finding the right medical care isn’t always easy, but choosing Maple can make those moments a little less stressful. Here’s how:

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Maple members get 24/7 access to primary care online and more. Our doctors and nurse practitioners are available to see you in minutes, anytime.

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All healthcare professionals practicing on Maple are Canadian-licensed. They can diagnose and treat many common medical conditions during your online visit, including issuing any necessary prescriptions or medical notes at their discretion.

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After your consultation, if you have received a medical diagnosis and prescription for a medication, your prescription can be faxed to the pharmacy of your choice for pick-up or delivered to your home.

See a provider in three easy steps.

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Why Canadians love Maple

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.
—Google Play Store

Saved me hours waiting in the ER.
—Vanessa, Trustpilot

Fast and effective tool for getting a diagnosis and prescription.
—Katie, Google Reviews

The doctor willingly took the time to explain things to me.
—Diana, Google Reviews

Very easy to book a therapist and get appointment receipts.
—Heather, Trustpilot

Our network of Canadian-licensed doctors and nurse practitioners is here for you.

Golbarg Araghi

Family Physician

Dr. Araghi has been practicing medicine for 17 years. She graduated from McGill University medical school in 2002 and completed her family medicine residency at the University of Toronto. She did a fellowship in low risk obstetrics shortly after graduating. She has been practicing since 2004 and has provided care for patients of all ages. She is a great addition to our team!

Jonathan Clayton

Family Physician

Dr. Clayton practices family medicine in urban and rural areas, emergency care, and hospital care in New Brunswick. He is also an expedition physician. Dr. Clayton holds a Bachelor of Science with distinction from the University of New Brunswick and a Doctor of Medicine from Memorial University, where he made the Dean's list.

Paul Cusack

Family Physician

Dr. Cusack has been practicing Family Medicine in Charlottetown for the past 15 years. He also works in a busy walk-in clinic two days a week and heads up to the Surgical Assist group at the Queen Elizabeth Hospital in Charlottetown.

Michael Verbora

Family Physician

Dr. Verbora practices family medicine in Toronto and specializes in student health. He received his Bachelor of Science with Honours from the University of Windsor, his Masters of Business Administration from Odette School of Business, and his Doctor of Medicine from the University of Western Ontario. Dr. Verbora completed specialty training at the Toronto Western Hospital while acting as the OCFP (Ontario College of Family Physicians) Chair of the Residents Committee.

Joe Fragapane

Family & ER Physician

Dr. Fragapane practices Emergency and Family medicine for the Cree Nation in the native territories of the James Bay Quebec. As a physician, he mainly focuses in emergency rural medicine and pediatrics. His practice is broad, encompassing complex medical as well as psycho-social issues, in the isolated regions of northern Quebec with difficult access to diagnostic testing and specialized services. He graduated from McGill Medical School in 2012 and from the Faculty of Electrical and Computer Engineering in 2005.

Mazin Yousif

Family Physician

Dr. Yousif completed medical school in Baghdad, Iraq in 1998. He practiced until 2005 then moved to Canada where he has practiced in Newfoundland from 2007-2009 then Ontario from 2009 until now.

Frequently asked questions

Maple 101

Maple is a virtual care platform that connects you with doctors and other healthcare providers via text, audio, or video. After you log in to your Maple account, you can request an online consultation.

Consultations work similarly to in-person appointments — the doctor can complete an assessment by asking questions about your symptoms, going through your health history, and determining what treatment is right for you. If they think your condition is more serious, they may tell you to go to a clinic for an in-person examination.

As a Maple member, you get 24/7 access to virtual primary care online and more. You can connect with our network of providers via text, audio, or video call within minutes.

Pricing and Payment

Our membership costs $79.99/month and covers virtual care for patients and their families, including the primary account holder's spouse and any dependents.

For patients in eligible provinces, our membership includes:

  • Access to daily primary care provider visits: One daily visit with a primary care provider for each family member in their household.
  • Paediatric care: Covered paediatric primary care visits, available by appointment.
  • Second medical opinions: access to a network of experts for a second opinion if diagnosed with a complex condition (e.g. cancer).
  • Personal Health Check-Ins: A series of personalized, evidence-based proactive care screenings to maintain and improve health.
  • iCBT courses: Access to iCBT (internet-based cognitive behavioural therapy) self-assessment and courses.
  • Access to specialists in eligible provinces: Easy access to specialists on Maple within days, not months. No referral is needed.
  • Specialist referrals in eligible provinces: Ability to be referred to a physician specialist for in-person care, if needed.
  • Credit discounts: An $80 credit per month to be applied to a Maple specialist visit.

Please note that our membership cannot be combined with other offerings, such as private insurance coverage and provincial programs, where available. In some cases, membership fees can be covered by a Healthcare Spending Account (HSA) — check with your HSA provider for more details.

We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.

Security and Privacy

At Maple, we proudly prioritize privacy as a cornerstone of our virtual care services. We strictly adhere to privacy and healthcare legislation in Canada, such as PIPEDA and PHIPA regulations, to ensure patients' personal and health information remains completely private and safeguarded.

Our policies and consent processes are designed to be simple and easily understood, empowering individuals with control and a clear understanding of their healthcare journey. When using our services, a patient’s session is protected by a comprehensive security infrastructure and stringent data policies.

Patients also retain full control of their personal health information, medical records and test results at all times. Our approach is reinforced by consultations with leading experts, guaranteeing comprehensive policy frameworks that are reviewed at a regular cadence.

All providers delivering healthcare through Maple are licensed in Canada and governed by their licensing regulatory colleges, and in all instances, must act in accordance with the governing principles set out in the telemedicine policies of each medical regulator in the applicable province.

Regulators across Canada support and recognize the value of services like ours, and the way in which they can benefit patients, physicians, and Canada’s broader healthcare system by improving access to care and increasing efficiencies in the delivery of care.

About Greater Vancouver Walk in Clinics

No, you can see one of our primary care providers virtually instead of going to a walk-in clinic in person. Our doctors and nurse practitioners can provide the same level of care, wherever you are. And it's faster too!

Yes, in many cases. Maple is a trusted virtual care service that gives you faster access to Canadian-licensed primary care providers, like doctors, nurse practitioners, and specialists. The biggest difference is, unlike at a walk-in clinic, your consultation is conveniently done by phone, video, or text. Our primary care providers can treat concerns like cold and flu symptoms, allergies, skin rashes, and more. Plus, they can provide a prescription, lab requisition or sick note at their discretion.

Yes you can. Our network of online doctors and nurse practitioners on Maple can provide a diagnosis and prescription that can be sent to your preferred local pharmacy or arranged for delivery for Greater Vancouver residents. Prescriptions are given at the providers’ discretion based on your needs, and they cannot prescribe controlled medications or narcotics. So that means skipping the wait at a walk-in clinic in Greater Vancouver, and at the drugstore.

With 2.4 million people living in Greater Vancouver, it can be a challenge sometimes to get a quick doctor’s appointment. If walk-in clinics are closed, or you don’t have a family doctor, you may be forced to go to a hospital. You could be waiting 2-3 hours at Vancouver General Hospital on West 10th Ave and about an hour at St. Paul’s Hospital on Burrard St. With Maple, you can skip the walk in clinic and get an online doctor appointment in Greater Vancouver quickly and easily.

Skip the walk in clinics in Greater Vancouver. See a doctor or nurse practitioner online.

Connect with a doctor or nurse practitioner accepting online consultations for new patients in minutes or book an appointment with a specialist in Greater Vancouver today.