Skip the Chilliwack walk-in clinic wait — get virtual care instead

Maple is a virtual care platform that connects you with our network of Canadian-licensed doctors, nurse practitioners and specialists via secure text, audio or video call. Sign in to your Maple account to start a visit. Learn more about how Maple works here.

A visit works a lot like an in-person appointment. A doctor or nurse practitioner will ask about your symptoms, review your health history and recommend a treatment plan that's right for you. Not every visit leads to a prescription. Sometimes, you might need to see someone in person. When that happens, we'll help you figure out what comes next.

As a Maple member, you get 24/7 access to care online. Connect with our network of Canadian-licensed doctors and nurse practitioners in minutes via secure text, audio or video call.

Our membership costs $85/month. One membership. Care for your whole family. In eligible provinces, membership includes:

• Daily visits: one visit a day with a doctor or nurse practitioner for each family member in your household
• Pediatric care: covered pediatric primary care visits, available by appointment
• Second Medical Opinion: when you're unsure about a complex diagnosis, like cancer or MS, or want to understand all your options, you and your family can access an expert Second Medical Opinion
• Personal Health Check-Ins: personalized, evidence-based proactive care screenings to help you stay on top of your health
• iCBT courses: internet-based cognitive behavioural therapy self-assessments and courses
• Specialists: see a specialist in days, not months. No referral necessary.
• Specialist referrals: a referral to a physician specialist for in-person care, if needed

Membership can't be combined with other offerings, such as private insurance coverage and provincial programs, where available. A Healthcare Spending Account (HSA) may cover your membership fees. Check with your HSA provider for details.

Your Maple monthly membership covers virtual care for you, your spouse and your dependents under the age of 18 who share the same primary residence. Full disclaimer and refund policy here.

We accept all major credit cards, including AMEX, plus Google Pay and Apple Pay.

Privacy is at the core of how we deliver care. We follow Canadian privacy and healthcare laws, including PIPEDA and PHIPA, to protect your personal and health information.

Our policies and consent processes are simple and easy to understand, so you stay in control. Strong security infrastructure and strict data policies protect every session. You keep control of your personal health information, medical records and test results at all times. We also work with privacy and security experts and review our policies regularly.

All doctors and nurse practitioners who deliver care through Maple are licensed in Canada and governed by their regulatory colleges. They must follow the telemedicine policies set by the medical regulator in each province.

Regulators across Canada recognize the value of virtual care. It helps improve access to care for patients and makes care delivery more efficient for practitioners and Canada's healthcare system.

No, you can see one of our primary care providers virtually instead of going to a walk-in clinic in person.

Our doctors and nurse practitioners can provide the same level of care, wherever you are. And it's faster too!

Yes, in many cases. Maple is a trusted virtual care service that gives you faster access to Canadian-licensed primary care providers, like doctors, nurse practitioners, and specialists.

The biggest difference is, unlike at a walk-in clinic, your consultation is conveniently done by phone, video, or text.

Our primary care providers can treat concerns like cold and flu symptoms, allergies, skin rashes, and more. Plus, they can provide a prescription, lab requisition or sick note at their discretion.

Yes you can. Our network of online doctors and nurse practitioners on Maple can provide a diagnosis and prescription that can be sent to your preferred local pharmacy or arranged for delivery for Chilliwack residents.

Prescriptions are given at the providers’ discretion based on your needs, and they cannot prescribe controlled medications or narcotics.

So that means skipping the wait at a walk-in clinic in Chilliwack, and at the drugstore.

With a growing population and limited medical clinics in Chilliwack, it can be difficult to see a doctor in Chilliwack quickly. If walk-in clinics like Horizon Access Walk-in Clinic are closed, your only other option may the ER, with long hospital wait times in Chilliwack. At Chilliwack General Hospital, it can take hours just to get a common prescription.

With Maple, you can skip the walk in clinic and get an online doctor appointment in Chilliwack quickly and easily.