Urinary Tract Infection (UTI) Treatment, Diagnosis & Prescriptions

Maple connects you to all the care you need to get a urinary tract infection test, diagnosis, and treatment in minutes. We have the largest network of Canadian doctors treating common medical conditions online, including the online diagnosis of urinary tract infections.

Diagnosing a Urinary Tract Infection online is safe and effective, and is already helping millions of patients around the world. Although common, a UTI can feel very painful and uncomfortable. Our doctors will review your symptoms in minutes and can help you get the relief you need, which would include a UTI prescription.

95% of patients using Maple rate their online medical experience as 5 out of 5.

Our doctors fully resolve 91% of all medical requests on Maple, helping you avoid an inconvenient trip to the clinic.

About UTIs and symptoms of uncomplicated cases.

UTIs are the most common bacterial infections in women. Here in Canada, women make nearly 500,000 trips the doctor’s office every year due to UTIs, according to the Kidney Foundation of Canada. A typical Urinary Tract Infection prescription includes a short course of antibiotics like Septra or Macrobid.

Many women going about self-diagnosing a UTI can mistake their symptoms for sexually transmitted infections (STIs) like chlamydia and gonorrhoea, or pregnancy related issues. If you have ever experienced the feeling of passing sharp razor blades during urination, you are aware of how painful a UTI can be. The symptoms of a common infection include:

  • Increased frequency of urination
  • Burning with urination
  • Cloudy or foul-smelling urine
  • Absence of fever or significant abdominal or back pain
  • No possibility of pregnancy or STIs

When you need an in person visit for your UTI.

Urine samples are only recommended if there is a suspicion of a more serious kidney infection. Also, if your symptoms do not improve within 2 to 4 weeks of treatment and/or you experience the following additional symptoms, you should consider seeking more urgent medical care:

  • Blood or pus in the urine
  • Fever, chills or vomiting
  • Diabetes or chronic illness
  • Bad back pain
  • A history of kidney infection or disease
  • Pain or urination during pregnancy

Meet our doctors

How our doctors will treat your UTI on Maple.

Once you log in to Maple, you can request to see a doctor with the click of a button. Our doctors are available 24/7. After you enter your symptoms, we guarantee that a physician will review your request in minutes.

The doctor will run a quick online UTI test. Upon diagnosing your UTI, the doctor will quickly determine whether your UTI can be treated safely via Maple, or if you need a trip to the clinic for a urine sample. If they can help right away, your one-on-one visit begins and typically lasts 15 minutes.

You can choose how you want to talk to the doctor, whether it’s by secure instant message or video. The doctor may ask you questions like “Have you had a UTI before?”, “Do you have any abdominal pain or fever?” or “Is there any chance you could be pregnant?”. If the doctor determines you need a prescription for your Urinary Tract Infection, we’ll automatically send it to your pharmacy of choice for pick up.

Our online medical consultations start at $49 and are covered under many existing private Healthcare Spending Accounts. View our FAQ to learn more.

Moving care into communities.

“Fantastic service. Got to speak to a doctor and get what I needed without having to leave my bed. Highly recommend!” – Ronit S.