Access a doctor online in Ontario — get care anytime, 24/7
Skip the wait and avoid taking time off work. Get quick access to nurse practitioners and doctors online in Ontario, available to help you and your family anytime.
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Why choose a doctor or nurse practitioner online in Ontario for virtual care?
Finding the right medical care isn’t always easy, but choosing Maple can make those moments a little less stressful. Here’s how:
Less waiting: No more hours at a walk-in, or waiting weeks for appointments. With Maple, an online doctor or nurse practitioner will see you quickly and can fill your prescriptions* online too. You can have prescriptions sent straight to your local pharmacy for pick-up or delivered to your door for free.
More convenience: Chat with an online doctor or nurse practitioner through message or video call, so you can get virtual care from wherever you are 24/7.
Trusted expertise: All our Ontario healthcare professionals are licensed and in Canada and ready to treat minor ailments to chronic pain.
A hand-picked network of healthcare professionals ready to help you.
Our doctors and nurse practitioners are licensed across Canada and able to care for patients in Ontario. Connect with a virtual doctor and get care online within minutes, anytime, 24/7.
Healthcare that has you in mind
Get connected with virtual doctors and nurse practitioners in Ontario who can treat you and your family for most common medical issues.
How it Works
1
Describe your symptoms
Open the app, click the “Get care” button, and select the type of care that best fits your needs. One of our healthcare providers will review your request and respond in minutes.
2
Chat with a doctor or nurse practitioner
Next, you'll be connected to a healthcare provider. Consultations usually take place over secure text message, but the doctor may request video, or audio chat if needed.
3
Get a diagnosis or prescription
Doctors and nurse practitioners can advise, diagnose and treat you during your virtual care visit. You can also receive prescriptions, lab tests and sick notes at the provider’s discretion.
Experience the member advantage
Become a member and enjoy convenient 24/7 primary care for you and your family.
- Enjoy convenient 24/7 virtual care for you and your family.
- Plus, get direct access to speciality care, including mental health, paediatric care, second medical opinions and more.
- Receive an $80 credit to apply toward any specialty visit.
- Get prescriptions, sick notes, lab work and specialist referrals at a provider’s discretion.
Get the member experience
$85
per month
Frequently Asked Questions
Why should I choose Maple?
With more than 1.8 million five-star in-app reviews, Maple is the trusted online doctor resource providing convenient 24/7 virtual care. Talk to Canadian-licensed primary care providers, like doctors, nurse practitioners, and specialists within minutes by phone, video, or text, and get many common health issues addressed quickly and easily with free prescription delivery. Treat concerns like cold and flu symptoms, allergies, skin rashes, and more, and know you are always getting an online doctor appointment with a high level of care.
How do I see an online doctor in Ontario?
To see an online doctor in Ontario, simply open the app, and set up your coverage or membership to start using Maple. Then click the “Get care” button, and select the type of care that best suits your needs. You’ll be connected to a licensed healthcare provider who will review your symptoms and provide assistance through secure text, video, or audio chat within minutes - all within our app!
What conditions can an online doctor in Ontario treat?
An online doctor in Ontario can treat a wide range of conditions, including cold and flu symptoms, sore throat, minor injuries, joint pain, vomiting, diarrhea, constipation, and sexual health issues. For more complex concerns, they can issue prescriptions or lab work, as appropriate, or refer to an in-person specialist, at their discretion.
How long are wait times to see a doctor in Ontario on Maple?
Wait times to see an online doctor in Ontario on Maple are usually a few minutes. Compare that to waiting 4.4 hours at Toronto General Hospital. We offer access to virtual doctors and nurse practitioners 24 hours a day in Ontario.
Simply log into Maple, hit 'Get care', list your symptoms, and get connected with a Canadian-licensed virtual doctor or primary care provider in no time.
Looking for an online pharmacy in Ontario? Our online doctors and nurse practitioners can issue prescriptions through a virtual visit at their discretion, which can be sent directly to your local pharmacy or delivered for free to your home address.
Can I use Maple outside of Ontario?
Yes, you can access a virtual doctor or nurse practitioner through Maple no matter what Canadian province you are in, you’ll just need to update and confirm your location in the app before you get care. If you're not in Ontario right now, you can find more info relevant to the province you're in here.
Please make sure to discuss options in your current province with the healthcare provider when you’re away from home. For example, if you're travelling outside Canada and need care, you can speak with one of our healthcare professionals, but we can't provide a prescription unless you are within Canada.
What happens when I request care with a General Practitioner in the app?
Once you request virtual care within the app, you will need to let us know who in your family needs care and where you're located. Then, choose the type of healthcare provider you'd like to see (select GP for most common issues), purchase your membership to get access to all the member benefits, then update your health profile and tell us about the symptoms you or your family member is experiencing. You'll then need to verify your identity with a health card or any government issued ID so we can connect you to a virtual doctor or nurse practitioner. Virtual appointments may be completed by text, phone or video call. Please be prepared for any of these options when requesting your visit.
Remember, you are able to upload your valid health card information securely in your patient profile on our encrypted app before, during or after your appointment.
Why is virtual care important in Ontario?
Whether you're in Toronto, Peterborough, or Maynooth, virtual care is particularly important in Ontario because it’s a large province with lots of remote areas. It can sometimes be difficult to see a family doctor or get urgent care if there’s a shortage of hospitals or clinics nearby. On the other hand, in the cities, wait times for emergency departments and walk-in clinics can be hours. With Maple, you can get an online doctor appointment in Ontario quickly and easily, so it's less time wasted with peace of mind you’re getting a high level of service.
Can I get a prescription online in Ontario?
Yes you can. Our doctors can provide a prescription and fill it online for Ontario residents, however prescriptions are given at the providers discretion and we do not prescribe narcotics. With Maple membership you can get online prescriptions and refills delivered right to your door, from Huntsville to Hamilton and beyond. So that means skipping the wait at your family doctor's office, and at the drugstore.
What specialists can I see with Maple in Ontario?
One of the many benefits of seeing a specialist on Maple is that you can get an appointment with a doctor in less than 72 hours. This includes online doctor consultations in Ontario with specialists like dermatologists, endocrinologists, mental health therapists, and more.
For many services, you don’t need a referral to schedule an appointment and you’ll typically connect with the provider over secure text messaging. For those specialist visits covered by OHIP, you must hold a valid health card and a referral letter from your family doctor or a general practitioner. In these cases, your visit will occur by phone or video. Our doctors are accepting new patients in Ontario.
Can online doctors provide me with online prescriptions in Ontario?
Yes, online doctors in Ontario can provide prescriptions during your virtual appointment. To get a prescription online with Maple, simply request a visit to discuss more information about the medication you need. You’ll be connected with a doctor or nurse practitioner in minutes, or you can schedule an appointment with a specialist.
Doctors and nurse practitioners can prescribe most medications at their discretion, but please note that they cannot prescribe narcotics or opiates. If necessary, they will inform you if a visit to a family practice or walk-in clinic is required instead.
Can an online doctor in Ontario provide a sick note?
Yes, online doctors in Ontario can provide a sick note for work, school, or short-term absences. During your virtual consultation, simply discuss your symptoms, and if applicable, the doctor will issue a digital sick note with their signature and contact information for you to use.
Does OHIP cover online doctor visits?
Maple offers certain online medical appointments in Ontario that are covered by OHIP. These appointments are with General Practitioners and are available to Ontario residents with a valid OHIP card. To access this service, you'll need to complete a short intake process, which includes verifying your health card and scheduling an initial consultation.
Do I need a referral to see an online doctor in Ontario?
With Maple, no referral is needed to see most of our specialists. All you need to do is click “Get care”, select the specialist you’re looking for, and request a virtual doctor’s appointment at a time that’s convenient for you. Please note that fees may apply for uninsured services.
How do I get a referral to see a specialist in Ontario?
There are two options to see a specialist that Maple supports: patients located in Ontario can see select specialists on our app without a referral by requesting an online visit or they can speak to a doctor on nurse practitioner on Maple to talk about a specialist referral to see an in-person physician specialist.
I searched 'online doctor Ontario' and landed here. Is this the best option?
With health-care providers that are all Canadian-licensed, Maple provides the same level of service you would get from a regular appointment with a doctor or nurse practitioner, with the added benefit of having access to specialists online too. Lots of our returning patients started out searching 'online doctor Ontario' and now use Maple for the majority of their families healthcare needs.
Speak to a doctor or nurse practitioner online in Ontario
Get an online consultation with a Canadian-licensed doctor or nurse practitioner accepting new patients. See a doctor or nurse practitioner online in Ontario with Maple today.