Safely access doctors online, 7 am - 7pm, covered by Shoppers Drug Mart, March 16 - April 10.
Shoppers Drug Mart and Maple are making it easier than ever to safely and securely connect with Canadian doctors. Through our partnership, you can access a network of Canadian doctors online from your smartphone, tablet or computer.
Quality healthcare, when you need it.
Canadians can now access healthcare from wherever they are by connecting you with Canadian doctors and specialists safely and securely, between 7am - 7pm. Skip the germy waiting room and long wait times, try virtual care today!
Requesting a consultation on Maple is easy.
1. Describe your symptoms through our app
Open the app and click the "See the doctor" button. One of our doctors will review your request and respond in minutes.
2. Chat with a doctor
Next, you'll be connected to the doctor. You can have your consultation by text, video or audio chat in the Maple app.
3. Get a diagnosis or prescription
Doctors can diagnose and provide prescriptions as necessary during your consultation.
Simple, Fast, Secure
Once you’ve entered your symptoms, a doctor will review your file. If our doctors believe they’ll be able to help you online, you’ll be speaking directly with the doctor over chat or video — whichever you feel more comfortable with — in minutes.
If the doctor cannot help, your visit won’t start and you won't be charged. The doctor will let you know if you need to visit a family practice or walk in clinic instead.
Patients love using Maple
We’re changing the way healthcare is delivered, and people love it!
The most efficient and professional service ever. In less than an hour I was paired with a dermatologist who prescribed the medication required. A thorough consult and knowledgeable MD who made everything easy. My pharmacy had the prescription faxed in no time. I definitely see myself using the service in the future.
This was the best thing i've ever come across. I downloaded the app and one hour later had completed an appointment with a dermatologist who then faxed over 2 prescriptions to my pharmacy. I have been dealing with a terrible rash on my face since March with no hope in sight of getting into a dermatologist. When I found this app I was skeptical, but can honestly say it has saved my face, I am already seeing an improvement after 1 week.
Possibly the easiest way to meet a Dermatologist!
After getting a referral from our family doctor to see a dermatologist we were still waiting after 5 months. In frustration, I turned to the internet to look for options and stumbled across GetMaple. Wow…..saw the dermatologist within 24h and everything since has been very smooth.
Loved that I could speak to a doctor within 24hours. The dermatologist was quick, knowledgeable and listened to my concerns! Will definitely be using again!
Within 4 hours, I was connected to a dermatologist in Toronto who quickly diagnosed and prescribed a combination treatment. My prescription was ready within one hour for pickup.
The whole experience has been so quick and easy! I was told it would be 9+ months to see a dermatologist in person. With this service, I was able to speak with one in less than 24hrs and I already have been sent the prescription I need.
We followed their sleep advice yesterday and our baby Dia had a good night's sleep for the first time in weeks.
I've been watching Koble sessions while I pump at night. It makes pumping way better.
The best part of Koble for my partner and I was to connect with their sleep coach expert Aidan and her personalized advice was great! Now our baby sleeps much better, as do we!
Giving Canadians the tools to remain safe and healthy
Are you a MSP plan member residing in British Columbia?
Frequently Asked Questions
What can online doctors treat?
Maple doctors can treat many conditions online including bladder infections, UTIs, cold & flu, eye infections, sexual health issues including ED, vomiting, diarrhea, skin issues and more.
How does virtual healthcare work?
Virtual healthcare connects patients to healthcare providers online, using video, text, or audio. Online doctors work just like in-person doctors. They can examine areas of concern visually, and ask questions about your symptoms and health history to determine your diagnosis and the best treatment plan.
Maple is a virtual healthcare platform. Through Maple, you can speak with doctors through text or video, receive diagnosis and prescriptions. Your prescription can be sent to the pharmacy of your choice or delivered to your door.
As a British Columbia resident, what does MSP cover?
If you are a British Columbia resident, you can connect with a doctor online for medical care and treatment. MSP will cover your online Maple visit for General Practitioners 7 days a week. From 7am to 9pm PT during weekdays, and 8am to 5pm PT on weekends.
Have MSP coverage? Click here for your covered visit.
As a BC resident, what if I want to see a Maple doctor outside of these hours?
You still have access to Maple’s national network of general practitioners and specialists any time, day or night, at regular Maple pricing.