Online Doctors with Medavie Blue Cross – connect with a general practitioner in minutes.
Brand new to Maple? Create your account and link your Medavie coverage today*:
If you already have a Maple account and want to add or update your Medavie policy information, click below:
*Note that coverage will vary by insurance plan.
Talk to a general practitioner
Pick up your prescription at your local pharmacy or get it delivered to your door at no additional cost.
Advice, lab work, and more
Get a lab test requisition or medical advice from a general practitioner on Maple in minutes.
Robust medical records
Be proactive about your health by storing, sharing and managing your health data on Maple.
Privacy by design
Your personal and health information is completely private. You retain complete control of your personal health information at all times.
Requesting a consultation on Maple is easy.
Frequently Asked Questions
What is virtual care?
Virtual care on Maple is a service that provides you with fast, convenient access to Canadian-licensed general practitioners through our online platform. Simply tap a button to request a consultation with a physician and connect with a general practitioner online via live chat, audio, or video in minutes. General practitioners can provide medical advice and issue digital prescriptions, lab requisitions, diagnostic imaging requests, and more. You can see a general practitioner online anywhere, including when you’re outside Canada.
How do I access Online Doctors?
Go to getmaple.ca/medavie to create an account. After creating your account, download our free app on your smartphone or tablet (iOS / Android), or visit our website on your desktop, or laptop computers, using any modern web browser. If you already have an existing account on Maple, link your account to your Medavie Blue Cross coverage by visiting getmaple.ca/medavie and clicking on the “Sign in” button in the top right corner of the screen.
What can online doctors diagnose and treat?
General practitioners can treat many conditions online. 9 out of every 10 Maple patients get their issue fully resolved in a matter of minutes. This includes cold and flu symptoms, infections, chronic conditions, skin problems, sexual health concerns, mental health issues, and more.
How do I register for myself and my family?
Get started! As the main Medavie account holder, you can register for an account on Maple using your insurance details as they appear on your benefits card. Once your account has been created, share your coverage with your eligible family members under the "Patients" tab.
Is my health information private?
Yes, your personal health information is completely private. When you use our services, your session is protected by a comprehensive security infrastructure and stringent data policies. Each consultation is always delivered by a Canadian-licensed general practitioner who is required to maintain your confidentiality, just as they would in their office.