Skip to main content. Skip to chat with us.

See a doctor online in minutes.

Green Shield Canada has partnered with Maple to offer access to online general practitioner visits. You can connect with a Canadian-licensed doctor in less than 5 minutes, from the comfort of your home.

Create your account today so that it’s ready when you need to see a doctor. To get started, have your GSC ID number ready.

Coverage varies by benefit plan – you’ll be able to check the “Coverage” tab within your Maple account for details. As a GSC plan member, you receive preferred rates and, in some cases, may have access to Maple at no cost to you.

Already have a Maple account linked to GSC? Sign in here.

How to get started with Maple

After you create an account, you’ll be able to see a doctor with the tap of a button. Watch this video for a step-by-step walkthrough. You can review details about your coverage directly in the app.

Talk to a doctor online in minutes

card-icon-fpo

On-demand healthcare

General practitioners on Maple are available for you and your family on one shared account. Use your smartphone, tablet, or computer to connect with a doctor over text, audio, or video.

card-icon-pre

Digital prescriptions

Pick up your prescription at your local pharmacy or get it delivered to your door at no additional cost through PocketPills.

card-icon-lab

Advice, lab work, and more

Get a lab test requisition or medical advice from our online doctors in minutes.

card-icon-note

Complete medical records

Shared medical records to ensure continuity of care for you and your loved ones.

card-icon-clp

Wide range of specialists*

For an additional fee, Maple also offers access to a wide variety of specialists, including dermatologists, mental health therapists, and endocrinologists.

* Additional charges or exclusions may apply. Maple services not covered may be reimbursable through your health benefits plan.

Consulting a doctor on Maple is as easy as 1-2-3

1

Sign up for an account

Create a Maple account using your GSC ID number, or link your existing Maple account to GSC. When a medical need arises, click “Get care” and enter your symptoms. You can review your coverage details by clicking the “Green Shield Canada” button when you log in.

2

Chat with a general practitioner

One of our doctors will review your request and respond within minutes. You can see a doctor using audio, text, or video.

3

Get advice, diagnosis, & treatment

Depending on your needs, doctors can provide a diagnosis, give you medical advice, write you a prescription, order lab work, and more.

Want to know more about how doctors on Maple can help?

We've created a useful resource to help you discover the many benefits of using Maple.

GSC plan member guide

Download

Patients love using Maple

We have thousands of five-star reviews from people just like you.

Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review

Frequently Asked Questions

How do I register for myself and my family?

Click here to get started. As the main GSC cardholder, you can register for an account on Maple using your GSC ID number. Once your account has been created, add your eligible family members to your account, and add their insurance information under the “Green Shield Canada” tab.

What are the details of my Green Shield coverage?

Coverage varies by benefit plan. To check your coverage, register or log-in to your Maple account and click the “Green Shield Canada” button. Keep in mind that as a GSC plan member, you receive preferred rates and, in some cases, may have access to Maple at no cost to you.

Who are the doctors and what can they diagnose?

Maple doctors are hand-selected, qualified doctors from across Canada. They are the same providers you could see in person. Our network of doctors can treat many conditions online including cold and flu, infections, chronic conditions, sexual health concerns, skin problems, and many more.

I need technical support and have questions about my account. What do I do?

If you have any questions about Maple or how to set up your account, you can reach us at any time through live chat or by emailing support@getmaple.ca.

I am a plan sponsor, and I have questions about the virtual care program. What do I do?

If you have any questions about the virtual care program, please contact your GSC account team.

Is my information private?

Yes. Your personal and health information is completely private. When you use our services, your session is protected by a comprehensive security infrastructure and stringent data policies. You also retain complete control of your personal health information at all times. Check out our Privacy Policy for a more in-depth description of data privacy at Maple.

Skip the waiting room, see a doctor online.

Create your account today so that it’s ready when you need to see a doctor. Simply have your GSC ID number ready to get started.

Already have a Maple account linked to GSC? Sign in here.

ill_walk