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Free online doctor visits for GSC plan members

As of December 1, 2020, Green Shield Canada is sponsoring a fully-covered program for GSC plan members.* Free for a minimum of three months, until February 28, 2021. Stay tuned for more information about the duration of your coverage.

Create your account today so that it’s ready when you need to see a doctor. To get started, have your GSC ID number ready.

Already have a Maple account linked to GSC? Sign in here.

How to get started with Maple

After you create an account, you’ll be able to see a doctor with the tap of a button. Watch this video for a step-by-step walkthrough.

Talk to a doctor online for free – in minutes

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On-demand healthcare

Up to four free General Practitioner visits for you and your family as of December 1, 2020 for a minimum three-month period, 7 days a week, from 7AM to 12AM local time.

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Digital prescriptions

Pick up your prescription at your local pharmacy or get it delivered to your door at no additional cost through PocketPills.

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Advice, lab work, and more

Get a lab test requisition or medical advice from our online doctors in minutes.

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Complete medical records

Shared medical records to ensure continuity of care for you and your loved ones.

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Wide range of specialists*

For an additional fee, Maple also offers access to a wide variety of specialists, including dermatologists, mental health therapists, and endocrinologists.

Consulting a doctor on Maple is as easy as 1-2-3

1

Sign up for an account

Create a Maple account using your GSC ID number, or tie your existing Maple account to GSC. When a medical need arises, click “Get care” and enter your symptoms.

2

Chat with a general practitioner

One of our doctors will review your request and respond within minutes. You can see a doctor using audio, text, or video.

3

Get advice, diagnosis & treatment

Depending on your needs, doctors can provide a diagnosis, give you medical advice, write you a prescription, order lab work, and more.

Plan members, want to know more about how doctors on Maple can help?

We've created a useful resource to help you discover the many benefits of using Maple.

GSC Plan Member guide

Download

Patients love using Maple

We have thousands of five star reviews from people just like you.

Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review

Frequently Asked Questions

Who are the doctors and what can they diagnose?

Maple doctors are hand-selected, qualified doctors from across Canada. They are the same providers you could see in person. Our network of doctors can treat many conditions online including cold and flu, infections, chronic conditions, sexual health concerns, skin problems, and many more.

What are the details on my GSC coverage?

As of December 1, 2020 for a minimum of three months, until February 28, 2021, GSC plan members* can connect for free with Canadian doctors online through Maple. You have access to four General Practitioner visits for you and your family. These visits are available 7 days a week, from 7 AM to 12 AM local time. Stay tuned for more information about the duration of your coverage.

I need technical support and have questions about my account. What do I do?

If you have any questions about Maple or how to set up your account, you can reach us at any time through live chat or by emailing support@getmaple.ca.

I am a plan sponsor and I have questions about the virtual care program. What do I do?

If you have any questions about the virtual care program, please contact your GSC account team.

Is my information private?

Yes. Your personal and health information is completely private. When you use our services, your session is protected by a comprehensive security infrastructure and stringent data policies. You also retain complete control of your personal health information at all times. Check out our Privacy Policy for a more in-depth description of data privacy at Maple.

Skip the waiting room, see a doctor online.

Create your account today so that it’s ready when you need to see a doctor. Simply have your GSC ID number ready to get started.

Already have a Maple account linked to GSC? Sign in here.

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* Additional charges or exclusions may apply. Maple services not covered may be reimbursable through your health benefits plan.