Skip the waiting room and start talking to a doctor in 2 minutes or less.
With Maple, you can connect with Canadian doctors for online medical care from your phone, tablet or computer. And great news – as a Green Shield Canada (GSC) customer, you have access to exclusive discounted rates!
The costs for Maple services are not eligible for reimbursement under your traditional health plan. But, if you’re time-starved and don’t want to wait, Maple might be right for you. And with your GSC discount, this quick access to a doctor is really economical.
Requesting a consultation on Maple is easy.
First, describe your symptoms
Log in to Maple and click the "See the doctor" button. Simply enter your symptoms or a description of your medical request.
The app then uses your location to match you with a physician licensed to treat you, and you'll hear from the doctor in a couple of minutes.
Next, you'll hear from the doctor
Once the doctor reviews your request, they will determine whether they can help you on Maple. If they're able to help, your visit will start right away and you'll be speaking directly with the doctor over chat or video.
If the doctor cannot help, you will be advised to visit a family practice or walk in clinic instead.
Get advice, diagnosis, and treatment right on Maple
You'll receive any prescriptions or sick notes digitally in the Maple app. Prescriptions are automatically faxed to your pharmacy, or you can choose free delivery to your address.
Note: Maple is not a pharmaceutical manufacturer, nor are we an online pharmacy.
Green Shield Canada members get exclusive pricing.
If you're in a rush, or your family doctor is not available, you can use Maple for a single visit. The fee varies depending on the time of day.
7am - midnight local time
Monday - Friday
Weekends & Holidays
7am - midnight
Midnight - 6:59am
9am - 8pm
Enjoy the peace of mind of having a doctor on call 24/7. Memberships are paid annually.
Not available in Quebec.
Up to 30 visits per year
Up to 50 visits per year
Are you a plan member residing in British Columbia?
See a doctor online, and MSP will cover it.
Skip the waiting room! If you're a British Columbia resident, you can connect with doctors online for medical care and treatment, and MSP will cover your video visits with Maple's online GPs. MSP-covered visits are available 7 days a week, 7am - 9pm PT.
Learn more here!
Create an account
Get started with Maple and add your MSP card number to your account.
Add to an existing account
If you already use Maple, you can easily add your MSP card number to your account.
Get started today.
Maple revolves around your needs and schedule. Start enjoying on demand healthcare that fits your life.