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Safely access doctors online, 7 am - 7pm, covered by Shoppers Drug Mart, March 16 - April 10.

Shoppers Drug Mart and Maple are making it easier than ever to safely and securely connect with Canadian doctors. Through our partnership, you can access a network of Canadian doctors online from your smartphone, tablet or computer.

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COVID-19 screening is now covered by the Ontario government.

In addition to the services outlined below, residents of Ontario, with valid OHIP coverage, now have access to free coronavirus (COVID-19) screenings.
Click here to register now.

Requesting a consultation on Maple is easy.

1. Describe your symptoms through our app

Open the app and click the "See the doctor" button. One of our doctors will review your request and respond in minutes.

2. Chat with a doctor

Next, you'll be connected to the doctor. You can have your consultation by text, video or audio chat in the Maple app.

3. Get a diagnosis or prescription

Doctors can diagnose and provide prescriptions as necessary during your consultation.

Simple, Fast, Secure

Once you’ve entered your symptoms, a doctor will review your file. If our doctors believe they’ll be able to help you online, you’ll be speaking directly with the doctor over chat or video — whichever you feel more comfortable with — in minutes.

If the doctor cannot help, your visit won’t start and you won't be charged. The doctor will let you know if you need to visit a family practice or walk in clinic instead.

Patients love using Maple

We’re changing the way healthcare is delivered, and people love it!

The service has been amazing for our family. The doctors are kind, thorough, and ask all the right questions. As a busy family of five, this app has been a life saver

— App store review

Super impressed with this service. Without a family doctor, it’s easy to feel alone with no care. Very thankful to have options.

— Google Play Store User

So fast and efficient. A process that would have ordinarily involved a referral and a six months wait was completed in less than 72 hours. Wholeheartedly recommend Maple.

— Google Review

At 1:30 am, I realized I had a UTI and was desperate for help. I went online and within ten minutes, I had my prescription faxed to my pharmacy. This service gave me peace of mind.

— Trustpilot Review

Maple was there for me when other doctors couldn't be. So convenient. Any time, any day. I am grateful for this service.

— Trustpilot Review

We needed to see a doctor over the weekend as our pediatrician was not available. Logging into Maple and choosing from a selection of specialties was quick and easy. Excellent service!

— Trustpilot Review

Very easy to navigate Maple. It’s secure and trusted. Maple has truly gone above and beyond with their app. Highly recommended.

— Trustpilot Review

Amazing service! It was great being able to connect with a doctor from the comfort of home late at night.

— Trustpilot Review

If it wasn't for this service, I would be clogging up the emergency rooms for a prescription refill. A much needed service in my area.

— Trustpilot Review

With my asthma flare-up, I needed a specialist and found one here. The doctor improved my treatment and explained everything in a very clear way.

— Trustpilot Review
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Giving Canadians the tools to remain safe and healthy

Shoppers Drug Mart will be offering Canadians with general practitioner video visits from March 16 - April 10, 2020, 7am - 7pm, free of charge.

Frequently Asked Questions

Do online doctors screen for COVID-19?

Yes, Maple doctors are able to conduct screenings for COVID-19, as well as answer questions about the virus and next steps that should be taken. Our doctors are equipped with the latest information, and consistently receive updates on COVID-19 screening procedures issued by Health Canada and each of the provinces. 

What can online doctors treat?

Maple doctors can treat many conditions online including bladder infections, UTIs, cold & flu, eye infections, sexual health issues including ED, vomiting, diarrhea, skin issues and more.

How does virtual healthcare work?

Virtual healthcare connects patients to healthcare providers online, using video, text, or audio. Online doctors work just like in-person doctors. They can examine areas of concern visually, and ask questions about your symptoms and health history to determine your diagnosis and the best treatment plan. 

Maple is a virtual healthcare platform. Through Maple, you can speak with doctors through text or video, receive diagnosis and prescriptions. Your prescription can be sent to the pharmacy of your choice or delivered to your door.

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Get started today.

Start enjoying on-demand healthcare that fits your life.