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Safely access doctors online, 7 am - 7pm, covered by Shoppers Drug Mart, March 16 - April 10.

Shoppers Drug Mart and Maple are making it easier than ever to safely and securely connect with Canadian doctors. Through our partnership, you can access a network of Canadian doctors online from your smartphone, tablet or computer.

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COVID-19 screening is now covered by the Ontario government.

In addition to the services outlined below, residents of Ontario, with valid OHIP coverage, now have access to free coronavirus (COVID-19) screenings.
Click here to register now.

Requesting a consultation on Maple is easy.

1. Describe your symptoms through our app

Open the app and click the "See the doctor" button. One of our doctors will review your request and respond in minutes.

2. Chat with a doctor

Next, you'll be connected to the doctor. You can have your consultation by text, video or audio chat in the Maple app.

3. Get a diagnosis or prescription

Doctors can diagnose and provide prescriptions as necessary during your consultation.

Simple, Fast, Secure

Once you’ve entered your symptoms, a doctor will review your file. If our doctors believe they’ll be able to help you online, you’ll be speaking directly with the doctor over chat or video — whichever you feel more comfortable with — in minutes.

If the doctor cannot help, your visit won’t start and you won't be charged. The doctor will let you know if you need to visit a family practice or walk in clinic instead.

Patients love using Maple

We’re changing the way healthcare is delivered, and people love it!

Saves a lot of time compared to sitting in a doctor's office!

— Play Store review

Legitimate and just as described, with fabulous doctors. Totally fills the late-night worry gap!

— App Store review

Not having to endure a long wait at a walk in clinic is fabulous. Especially since I have twin pre-schoolers to contend with.

— App Store review

The service is so quick and professional and saves hours spent in a walk-in-clinic. This is a game changer for busy moms and I recommend it to everyone!

— Facebook review

Instead of my husband having to drag both kids to the hospital or walk in alone he was able to see a doctor right away and get a prescription faxed to our local pharmacy.

— Facebook review

Our family has used this service twice so far and it has been amazing. Both doctors were friendly, compassionate and you never feel rushed.

— Facebook review

Was concerned I wouldn’t be able to see a doctor without an appointment. I installed the Maple app, spoke to a doctor and had my prescription in under 30 min.

— Facebook review

I used Maple for the first time today. It was quick and easy, took less than ten minutes including connecting time and the doctor was professional and friendly. 

— Facebook review

LOVE This service. Not only do you have a doctor within seconds but they are professional and knowledgable.

— Facebook review

Absolutely blown away. It was SO easy to use. No wait time getting connected with a doctor. Getting the prescription faxed to the pharmacy made it a seamless process.

— Facebook review
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Giving Canadians the tools to remain safe and healthy

Shoppers Drug Mart will be offering Canadians with general practitioner video visits from March 16 - April 10, 2020, 7am - 7pm, free of charge.

Frequently Asked Questions

Do online doctors screen for COVID-19?

Yes, Maple doctors are able to conduct screenings for COVID-19, as well as answer questions about the virus and next steps that should be taken. Our doctors are equipped with the latest information, and consistently receive updates on COVID-19 screening procedures issued by Health Canada and each of the provinces. 

What can online doctors treat?

Maple doctors can treat many conditions online including bladder infections, UTIs, cold & flu, eye infections, sexual health issues including ED, vomiting, diarrhea, skin issues and more.

How does virtual healthcare work?

Virtual healthcare connects patients to healthcare providers online, using video, text, or audio. Online doctors work just like in-person doctors. They can examine areas of concern visually, and ask questions about your symptoms and health history to determine your diagnosis and the best treatment plan. 

Maple is a virtual healthcare platform. Through Maple, you can speak with doctors through text or video, receive diagnosis and prescriptions. Your prescription can be sent to the pharmacy of your choice or delivered to your door.

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Get started today.

Start enjoying on-demand healthcare that fits your life.