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A young woman booking a COVID-19 PCR test appointment online using Maple

Book your COVID-19 PCR test appointment today

In partnership with Switch Health, Maple is offering independent COVID-19 PCR testing for international travellers. Submit a request and you’ll speak with a member of our team who will schedule an appointment for you. Our lab partners conduct only Health Canada-approved molecular PCR tests, which are administered by registered medical professionals.

At the moment, this service is available in the Greater Toronto Area, Vancouver, and Halifax only. Please note that Switch Health only provides testing for asymptomatic individuals who don’t qualify for a provincially funded test.

Scheduling a COVID-19 PCR test on Maple is easy

How to submit your request

Log into your Maple account and submit a request for an independent COVID-19 PCR test. You’ll speak with a member of our care navigation team, who will schedule an appointment for you at a participating clinic in the GTA, Vancouver, and Halifax. Our care navigation team is available to assist you Monday to Friday, from 9 am to 5 pm ET. Please note, this booking service is closed on statutory and select unofficial holidays.

An independent COVID-19 PCR test costs $159, inclusive of HST. At the moment, this service is available in the Greater Toronto Area, Vancouver, and Halifax only.

Frequently Asked Questions

What is a PCR test?

Switch Health and its lab partners conduct only Health Canada-approved molecular RT-PCR tests, which are administered by registered medical professionals. Switch Health only provides testing for asymptomatic individuals.

PCR stands for polymerase chain reaction. Tests like molecular polymerase chain reaction tests detect the presence of the SARS-CoV-2 virus and are indicative of an existing infection. Other tests only detect antibodies, which may indicate a previous infection.

Switch Health offers reverse transcription PCR tests. We work with our lab partners to provide you with quick results.

Where do the tests take place?

You can schedule a test at one of these clinics in the Greater Toronto Area:

  • 2251 Lawrence Ave E, Scarborough
  • 4230 Sherwoodtowne Blvd, Mississauga
  • 901 Eglinton Ave W, York
  • 82 Peter Street, Downtown Toronto

British Columbia:

  • 13160 Vanier Place, Unit 190, Richmond

Nova Scotia:

  • 1496 Lower Water St, Unit GH-426, Halifax
How long does it take to get my results?

Switch Health works with its partners to ensure fast turnarounds for our lab-based PCR tests. For patients in Ontario and British Columbia test results are available the same day or the next day by midnight. For patients in Nova Scotia, test results may be available the same day or as late as by midnight two full calendar days following testing. For example, if a patient is tested on Monday, they may not receive their results until Wednesday by midnight.

How will I get my results?

You will receive your results via a secure portal. For patients in Ontario and British Columbia test results are available the same day or the next day by midnight. For patients in Nova Scotia, test results may be available the same day or as late as by midnight two full calendar days following testing. For example, if a patient is tested on Monday, they may not receive their results until Wednesday by midnight.

When should I book my appointment for my COVID-19 PCR test?

While your PCR test should usually be taken within 24 to 48 hours of your departure (check with local protocol first), it’s best practice to book it as soon as you have secure travel dates.

Are PCR tests accepted for travel purposes?

Yes. COVID-19 PCR testing via Switch Health is available to passengers traveling internationally that require a negative test. Switch Health is an active testing partner for numerous airlines around the globe and provides valid travel-related PCR lab certificates that are required by most destination countries.

Always check to make sure the test is accepted in the country you’re traveling to first. If a PCR test is what’s required and you’re symptomatic, book an appointment through your local health unit or assessment centre. If asymptomatic, you can easily book an appointment for a COVID-19 PCR test for travel.

What are the pre-entry testing requirements for unvaccinated or partially vaccinated travelers?

On April 1st, 2022, the Government of Canada announced that it is no longer requiring fully vaccinated travelers to provide a pre-entry COVID-19 test. However partially or unvaccinated travelers are still required to provide a valid negative PCR test, administered or observed by an accredited lab or testing provider taken outside of Canada no more than 72 hours before their initially scheduled flight departure time.

What happens if my test result is positive?

As soon as your results are in, you’ll receive a notification via a secure email link. If you have a positive test, you can schedule a consultation with your family doctor or a walk-in clinic for follow-up. Or, you can speak to a doctor on Maple to review your results.

Does a PCR test tell me if I was previously infected?

No. PCR tests are designed to confirm a current, existing infection of the SARS-CoV-2 virus.

Can I get tested if I have COVID-19 symptoms or after being in close contact?

If you have been in close contact with a known or probable case of COVID-19 and/or are experiencing a sore throat, sniffles, fever or flu-like symptoms then it is possible you have contracted the virus. A RAT (rapid antigen test) is recommended as a first line of defense in this case.

Where do you process your testing?

Tests in both Ontario and Nova Scotia are processed in Ontario. Tests in British Columbia are processed in British Columbia.

Why do you charge for your tests?

COVID-19 tests for asymptomatic patients travelling internationally aren’t covered by the provincial government. To serve patients as quickly as possible, Switch Health provides independent COVID-19 testing solutions to travellers who require a negative COVID-19 test. Switch Health uses its own supply chains to take pressure off of the public health system.

What happens if I need to cancel my appointment?

Patients can cancel or reschedule without a fee up until 24 hours before their appointment. Appointments cancelled within 24 hours will be charged 50% of the full fee. Missed appointments will be charged the full fee.

Does Maple offer any other COVID-19 testing options or services?

Yes! We offer virtual proctored rapid antigen testing for travel purposes. A variety of K-N95 masks and COVID-19 rapid antigen tests for use at home, the office, or social events, are also available for purchase.

Schedule your independent COVID-19 PCR test today

In partnership with Switch Health, we offer COVID-19 PCR tests for passengers who are traveling internationally and require a negative test. Perfect for travelers, businesses, and asymptomatic patients.

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