Veteran Family Telemedicine Service
Don’t have a primary care provider? Talk to a doctor online within minutes.
Connects qualifying Veterans of the Canadian Armed Forces (CAF), their families and/or survivors to Maple, a national virtual care network of Canadian-licensed physicians, nurse practitioners and healthcare providers.
Who is eligible for the Veteran Family Telemedicine Service?
Veterans of the Canadian Armed Forces (CAF) and their families are eligible if they:
- released on or after April 1, 2025;
- do not have a regular primary care provider like a family doctor, nurse practitioner or clinic (excluding walk-in clinic);
- do not have access to cost-free virtual care services in their jurisdiction.
Surviving families of a serving CAF member who died on or after April 1, 2025 are also eligible for the Veteran Family Telemedicine Service.
Need support?
If you have questions about registration or your eligibility, contact the Family Information Line at 1-800-866-4546 or read our Frequently Asked Questions.
